Terms and Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to BIE 189 Collective (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website and services. By accessing or purchasing through our site, you agree to be bound by these Terms.

1. About Us
BIE 189 Collective is an Australian-owned brand offering handmade, upcycled fashion accessories. Our website is hosted by Shopify Inc.

2. Website Use
- You must be 18+ or have parental consent to use our site.
- Do not misuse our website by transmitting malware, spam, or fraudulent content.

3. Product Descriptions
We strive to accurately describe each item, but minor variations may occur due to the handmade nature of our products.

4. Orders and Payment
- Prices are in AUD and include GST (if applicable).
- Orders are confirmed upon successful payment via Shopify’s secure gateway.
- We reserve the right to cancel orders for any reason.

5. Shipping
We carefully process and pack all orders within 2–5 business days. Delivery times will vary depending on your location and chosen shipping method.

To ensure your order arrives safely, please double-check your shipping address and contact details before completing checkout. We can’t make changes once your order has been processed, and we are not responsible for delays, missed deliveries, or lost parcels due to incorrect information or courier issues.

Once your order is on its way, you’ll receive a tracking link so you can follow its journey.

6. Intellectual Property
All site content, including product designs and branding, is the intellectual property of BIE 189 Collective. Do not reproduce without written permission.

7. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law
These Terms are governed by the laws of New South Wales, Australia.

9. Contact
Questions? Contact us at: hello@bie189collective.com